Netflix is in the middle of a diversity crisis. Here's how experts say they could've avoided it.

October 21, 2021 / Insider - Jon Henes, CEO of leadership consultancy C-Street, said Netflix missed a chance to not just avoid conflict, by talking with employees and community members prior, but to establish itself as a leader in the trans community.

"Imagine if Netflix had embraced the opportunity to engage the LGBTQ+ community," Henes told Insider. "The dialogue could have brought people together and strengthened their brand."

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